Digital Strategist

Client Services · Remote, Colorado
Department Client Services
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $62,000-$70,000/year DOE

Title: Digital Strategist 

Reports To: Digital Strategist Team Lead

Classification: Exempt

Date: As of Dec 22, 2021

Salary Range: $62,000-$70,000 yearly with full benefits. (DOE)

JOB DESCRIPTION

Summary/Objective
A  Digital Strategist at Firefly Partners works with clients to understand their digital needs, goals, opportunities, and challenges and develop results-focused digital strategies for clients, manages associated budgets, timelines, and scope of work as needed A DS builds strong, collaborative relationships with clients and maintains those relationships over time. Working closely with designers, developers, and digital marketing specialists, the Digital Strategist ensures what is delivered to clients is of the highest quality in addition to ensuring their own digital strategy work is of the highest caliber.  The DS stays abreast of digital strategy, marketing,, tools, and technology trends (especially those specific to non-profits) that may impact Firefly’s clients and applies that knowledge to daily work. 


This position is responsible for the following areas:

  • Developing and executing results-focused digital strategies for clients
  • Staying apprised of and analyzing digital marketing and communication trends and tools
  • Nurturing long-term client relationships
  • Executing production on assigned projects
  • Working with other team members on project budgets, scopes, and timelines

The person in this role must consistently demonstrate Firefly’s core values:

  • Curiosity
  • Authenticity
  • A willingness to do the right thing
  • Nailing it – producing high-quality work and client-focused solutions
  • A commitment to justice, equity, diversity, and inclusion


About Firefly

Firefly Partners is a women-owned digital marketing agency delivering tailored digital solutions that help mission-driven organizations achieve their goals. We design beautiful, accessible websites, integrate platforms, and leverage digital tools and marketing strategies to engage every organization’s unique set of supporters. Our commitment to social good is matched by an open, collaborative, and client-first approach. We define needs, design solutions, and deliver results that help organizations reach their goals.

 

Firefly Partners is an equal opportunity employer. We value diversity in all its forms and aim to create an inclusive culture. Firefly encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, hair texture, disability, veteran status, or other status protected by law. We are fierce advocates for equity in the workforce, and justice for the underrepresented.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Facilitate discovery sessions with clients to identify their digital needs, goals, opportunities, and challenges. Help cross-functional teams develop solutions that are true to the organization’s brand, goals, and supporter needs.
  2. Develop strategic plans and tactical campaigns. Align client and Firefly resources, as needed, to meet established digital goals.
  3. Measure and evaluate the success of individual campaigns as well as strategic plan outcomes. Evaluate the results of campaigns and appropriately present results and recommendations to clients and internally.
  4. Build strong, collaborative relationships with clients and maintain those relationships over time. Adapt communication styles and methods to build trust among clients and partners.
  5. Execute on production and implementation of strategic recommendations and plans (technical and marketing), including but not limited to Google Analytics setup and optimization, Google Tag Manager deployment, and Data Studio dashboard builds and strategic insights, email list optimization, digital ad creation, and content creation
  6. Collaborate with project managers, designers, developers, production specialists, and other subject matter experts to collectively or independently produce deliverables that are of the highest quality.
  7. Proactively recognize and assess client and team needs and prepare potential solutions to meet those needs. Where necessary, lead on the documentation and implementation of solutions.
  8. Empower clients to think strategically, developing results-oriented project plans to achieve their goals in the areas of website design and development, communication, fundraising, events, and other areas of digital marketing.
  9. Stay abreast of digital marketing trends and technologies that affect nonprofits. Ensure that the knowledge and any appropriate actions are regularly shared with other team members. Apply relevant knowledge to current and potential client engagements.
  10. Work closely with sales, marketing, and account management team members to craft compelling stories that promote Firefly’s work to prospective and current clients.

Competencies

  1. Commitment to continuous learning and easily adapt to change
  2. Ability to uncover and analyze information quickly and accurately
  3. Proactive, clear communicator
  4. Ability to influence others and gain buy-in
  5. Collaborative approach to problem solving
  6. Attention to detail while still seeing the big picture
  7. Customer/client focused
  8. Ability to work with independently as well as with a team

Supervisory Responsibility

This position has no supervisory responsibilities. 


Required Education and Experience

  1. A minimum of three years of digital strategy experience, preferably at an agency or large nonprofit.
  2. Three to five years’ experience working with or for nonprofit organizations or in an agency setting
  3. 2+ years of experience working with Google Analytics and Google Tag Manager
  4. 2+ years SEO optimization experience
  5. Demonstrated ability to develop plans and oversee the execution of these plans within a cross functional team.
  6. Demonstrated ability to track and manage multiple priorities simultaneously
  7. Demonstrated experience working in nonprofit marketing tools, open-source CMS platforms, or nonprofit database tools.
  8. Similar positions or transfer of skills are considered in lieu of the specific experiences or job titles above.


Preferred Experience

  1. Experience working in SEMRush, Google Data Studio, Luminate, Engaging Networks, and Wordpress
  2. In Google Tag Manager: experience creating custom html tags, advanced knowledge of using the datalayer for tag deployment
  3. Web strategy experience
  4. 2+ years of freelance or agency experience


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

Reasonable Accommodations
To request any reasonable accommodation to apply or complete job functionalities, please email operations@fireflypartners.com.


Travel
This position requires occasional travel, both local and throughout the United States as a very small overall percentage of your time. Contingent on CDC guidelines.

 

 

Type and Expected Work Hours:  Exempt salaried position ($62K-$70K range). Firefly offers a competitive salary commensurate with experience plus benefits including a generous contribution to health care, dental, vision, HSA, and 401K packages. PTO and sick days that renew each year, 11 holidays, full tech setups, and monthly internet stipends. We’re an employee-centric company and working for Firefly means we are invested in your career development and total wellbeing. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:30 a.m. to 5:00 p.m. and must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

 

To Apply:  Please send resume and cover letter to our BambooHR opening. Cover letter is important to us, tell us why you’d like to work for Firefly!






Thank You

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  • Location
    Remote, Colorado
  • Department
    Client Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $62,000-$70,000/year DOE