Title: Relationship Manager
Reports To: President OR Director of Sales
Salary: $50,000-$65,500 yearly
Date: June 1, 2022
Are you an experienced people-person who thrives on making new friends wherever you go and looking for new opportunities to help and support the community? Are you a nonprofit digital expert who is looking to expand your influence and make a bigger impact on the world? Are you wildly passionate about social justice and helping social impact organizations push their missions forward? Maybe it’s time for you to use that passion for good in a broader way. Let’s join forces and help nonprofits create accessible and inclusive digital experiences and ensure they are reaching as many folks who want to support their mission as possible.
We are looking for someone that ‘gets’ nonprofit digital and who can help find the right clients who are ready to work with Firefly and move their digital work forward like never before. As our new Relationship Manger, you will be our client’s first point of contact. You will need to be a good listener, bring a solid understanding of strategic and technical needs, and excellent problem-solving skills. Your role is to gain understanding of where the client is in their journey towards to their goals, and then to guide them through the process of understanding how our marketing, website, or solutions services can bring ease to their journey. Our desire is to be humble, kind, trustworthy, and approachable during this process, and to continue to grow and foster a deep relationship with each client.
Our company’s success is built on the missions of our social good clients and our mission is to effect change through their communities. The ideal candidate for this role will be similarly mission-driven, a builder of relationships, and personally invested in the success of our clients.
This position is responsible for success in the following areas:
The person in this role must consistently demonstrate Firefly’s core values:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no supervisory responsibilities.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations can and will be made to ensure the success of each team member.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 4:30 p.m. and must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
This position requires occasional travel, both local and throughout the United States.
Required Education and Experience
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Firefly Partners is a women-owned digital marketing agency delivering tailored digital solutions that help social impact and progressive organization achieve their goals. We design beautiful and accessible websites and use digital tools and marketing strategies to engage every organization’s unique set of supporters. Our commitment to social good is matched by an open, collaborative, and client-first approach. We work every day to effect change in communities by providing first-class support and ease to our social-good client.
Firefly Partners is an equal opportunity employer. We value diversity in all its forms and aim to create an inclusive culture. Firefly encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, hair texture, age, national origin, marital status, disability, veteran status, or other status protected by law. We are advocates for equity in the workforce, and justice for the underrepresented.
Type: Exempt salaried position. Firefly offers a competitive salary commensurate with experience plus comprehensive benefits including 100% covered premiums to employee health care, dental, vision, and additional optional HSA and 401K packages. We have multiple tiers to suit your needs!
Fully employer-paid STD, LTD, and $15,000 Life Insurance policy.
Three weeks of paid vacation, and up to 21 days of sick time and holidays. Full tech setups, and monthly internet stipends. Educational assistance credit also offered for qualifying courses.
To Apply: Please send resume and cover letter to our BambooHR opening. Cover letter is important to us, tell us why you would like to work for Firefly!
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